[kat82]

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If your phone becomes unresponsive or stops working however much you attempt booting it, it is possible that you may lose access to all of the data stored on it if you confirm it to be dead. However, there are several methods that can be used to recover data from a dead phone which when followed correctly; you may gain access to your stored data. Here are a few you can try.

Use Data Recovery Software
If your phone is still recognized by the computer, you can use data recovery software of your choice to scan the storage device and recover any data stored. You can try out Recuva, a free software that is available for Windows and macOS, or even Stellar Data Recovery, the free and paid software that is well known for its ability to scan and recover data from dead phones.

Use a Professional Data Recovery Service
If the data recovery software fails to retrieve the data or your phone is not recognized by the computer, you may need to contact a professional data recovery service. These companies have specialized equipment and expertise to recover data from damaged devices, including dead phones.

Use a Specialized Data Recovery Hardware Device
If the recovery software fails to work or your phone is severely damaged, you can use a data recovery hardware device. These devices connect to the phone's storage device and extract the data using a proprietary algorithm. Some popular data recovery hardware devices include; DuraFlash Elite, a data recovery device that is compatible with a wide range of phones and is designed to retrieve data from damaged storage devices, Data Rescue 4, another data recovery hardware device that is designed to recover data from dead phones and other storage devices, etc.

Attempt to Hard Reset Your Phone
If all else fails, you can try performing a hard reset on your phone using key combinations. This will erase all the data and settings stored on the phone, but it might still allow you to recover some data. However, it is important to note that performing a factory reset may cause permanent data loss.

Conclusion
In conclusion, there are several methods available to recover data from a dead phone, including using a data recovery software, contacting a professional data recovery service, or using a specialized data recovery hardware device. However, the success of these methods may vary depending on the extent of the damage and the storage capacity of the phone. Remember to backup your data regularly to avoid such scenarios in the future.

[Fergal]

Thanks for sharing those tips with us kat82.

try performing a hard reset on your phone using key combinations. This will erase all the data and settings stored on the phone, but it might still allow you to recover some data

This is a new one on me, how can you recover the data by erasing it?

[sweerie_banana]

Hi @Kat, should this apply to Android users as well? I have an Android phone, and I've always been erasing all my data, unfortunately.

[kat82]

This is a new one on me, how can you recover the data by erasing it?

Software like EaseUS data recovery will attempt to recover any data that was previously deleted. Remember, we are dealing with a phone that is refusing to boot up.

-- 20 Nov 2023, 09:56 --

Hi @Kat, should this apply to Android users as well? I have an Android phone, and I've always been erasing all my data, unfortunately.

Exactly, Android is the best device to use the above procedure since it connects easily with PC.

[Yusra]

If the phone powers on, back up data immediately. If phone won't turn on, try charging port clean-out or battery replacement. As a last resort, remove storage chip, connect to a USB chip reader to access files on a working device. Use data recovery software to salvage data if possible before attempting a factory reset.

[Stevo]

If the phone powers on, back up data immediately. If phone won't turn on, try charging port clean-out or battery replacement. As a last resort, remove storage chip, connect to a USB chip reader to access files on a working device. Use data recovery software to salvage data if possible before attempting a factory reset.

Removing memory chip to access externally won't work for a device that has just the inbuilt memory.

[kat82]

If the phone powers on, back up data immediately. If phone won't turn on, try charging port clean-out or battery replacement. As a last resort, remove storage chip, connect to a USB chip reader to access files on a working device. Use data recovery software to salvage data if possible before attempting a factory reset.

Didn't know about removing the storage chip. Thanks for sharing.

[ptrikha21]

Pretty hard choices. Professional Data Recovery Services could often be the choice even though I once explored that it could be quite a costly option.

[kat82]

Pretty hard choices. Professional Data Recovery Services could often be the choice even though I once explored that it could be quite a costly option.

True. However if you can try it yourself and succeed, you might save something!