[Yugocean]

Video Game industry actually suffers from this. Look at Konami intentionally insulting and alienating their fans.

This is their anger, just like people are angry with Vince. But someone destroying heel will become more popular, like Sting in his WCW time.

[Netherrealmer]

The Last of US 2, Killed a original protagonist and make a beloved character a boss battle while people are forced to play Abby, a very dislikable heel character. That game won game of the year and players hated it.