[kat82]

A few weeks I download a PDF for a payment prn. As usual, I use my mobile to generate more of those as one of the services I offer to my clients. Sadly, the same file looks stuck on my chrome mobile.. Everytime I generate a new prn, the same file will show up. When I tab on the download icon, it will prompt redownload and a new file will come in. This is p***ing me off since everyone I am seeing the same file over and over. What can I do?

[Fergal]

Is this happening on a particular app? Are you able to delete the PDF from your device?

[kat82]

Is this happening on a particular app? Are you able to delete the PDF from your device?

Tried deleting the PDF and still is stuck. I have been forced to delete all cache and cookies. Really wonder why? It was happening on Chrome for mobile.

[eldavis]

Have you checked to see if maybe the app needs an update.

[kat82]

Have you checked to see if maybe the app needs an update.

Updated and still does the same thing even after I deleted the cookies and cache. Best I got an option to see other new downloads.

[eldavis]

Have you checked to see if maybe the app needs an update.

Updated and still does the same thing even after I deleted the cookies and cache. Best I got an option to see other new downloads.

Then the fault might be from the app, maybe a bug from their side not yours. Maybe you can try another app and see how it goes.

[kat82]

Then the fault might be from the app, maybe a bug from their side not yours. Maybe you can try another app and see how it goes.

This is Chrome for Android mobile we are talking about. I have thought of completely uninstalling and reinstalling but scared of my data.