by sofs » 13 Feb 2019, 05:11
CyberFreak wrote:Obviously we can’t write a FAQ featuring every change we will make in the future as we don’t know what is going to happen. When we do make changes, we announce them publicly and give users sufficient time to consider their options where possible. In this case we will have given users 12 days notice which I think is sufficient. There will always be some users who will need another week to withdraw before the change so extending it an extra week for you will mean extending it another week for someone else next week who is close and then extending it again the week after etc. We have to draw a line somewhere and that is what we did 11 days ago when we announced this.
Obviously you can't have all that in the Faq, but at least give us some time is all I asked. 12 days is definitely
not sufficient time, at least in my understanding. Thanks for the response.
[quote="CyberFreak"]Obviously we can’t write a FAQ featuring every change we will make in the future as we don’t know what is going to happen. When we do make changes, we announce them publicly and give users sufficient time to consider their options where possible. In this case we will have given users 12 days notice which I think is sufficient. There will always be some users who will need another week to withdraw before the change so extending it an extra week for you will mean extending it another week for someone else next week who is close and then extending it again the week after etc. We have to draw a line somewhere and that is what we did 11 days ago when we announced this.[/quote]
Obviously you can't have all that in the Faq, but at least give us some time is all I asked. 12 days is definitely
not sufficient time, at least in my understanding. Thanks for the response.